These Terms and Conditions ("Terms") govern the use of the Procrmsales.in is a domain managed by Rlight ("Service") , you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Procrmsales feature as organisation - Rlight 

1. Service Description:  The Procrmsales feature within Rlight is a sales management tool designed to streamline and optimize the sales process. Procrmsales includes features such as lead tracking, pipeline management, sales forecasting, and performance analytics.

2. User Accounts: To access the Procrmsales feature, users may be required to have an active account on Rlight .  Users are responsible for maintaining the security of their accounts and passwords. Rlight shall not be liable for any unauthorized access to user accounts.

3. User Responsibilities:  Users agree to use the Procrmsales feature in compliance with all applicable laws and regulations.  Users are solely responsible for the accuracy and completeness of the data entered into Procrmsales. Users shall not engage in any activity that may compromise the integrity or security of the Procrmsales feature.

4. Data Ownership: Users retain ownership of any data or information they input into Procrmsales.  may collect and process user data in accordance with its Privacy Policy.

5. Privacy:  we collects and processes personal information in accordance with its Privacy Policy. By using the Procrmsales feature, users consent to the collection, storage, and use of their personal information as described in the Privacy Policy.

6. Termination: wereserves the right to suspend or terminate access to the Procrmsales feature at any time for violations of these Terms or for any other reason deemed appropriate. Upon termination, users shall cease all use of the Procrmsales feature and may be required to delete any downloaded or saved data associated with the feature.

7. Limitation of Liability: we  shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Procrmsales feature.Users agree to indemnify and hold harmless  , its officers, directors, employees, and agents from any claims, damages, or losses arising from their use of the Procrmsales feature.

8. Changes to Terms:  we reserves the right to modify or replace these Terms for the Procrmsales feature at any time without prior notice.  Users are responsible for regularly reviewing these Terms. Continued use of the Procrmsales feature after any changes shall constitute acceptance of the modified Terms.

9. Cancellation and Refund 

   1. Cancellation Period: Customers may cancel their order within 5 days hours of placing it. After this period, There is 30 days cancellation and refund of your money after our CRM software purchase.

   2. Cancellation Process: To cancel an order, customers must contact our customer support team at mail@procrmsales.in or +919664499066. with their order number and cancellation request. We will make every effort to accommodate cancellations made within the specified period.

   3. Cancelled Orders: If an order is successfully cancelled within the allowed timeframe, any payment made for the order will be refunded according to our refund policy.

       Refund Policy        

   1. Refund Eligibility: Customers are eligible for a refund if they cancel their order within the specified cancellation period 30 days

   2. Refund Process: To request a refund, customers must follow the steps outlined in our refund policy. This includes contacting customer support, returning the item and providing proof of purchase.

   3. Refund Timeline: Refunds will be issued to the original payment method used for the purchase. Please allow 5 days for the refund to be processed and appear in your account, depending on your payment provider's processing time.